These terms explain the use of Leadmanage, provided by DMSync Infotech. Read them together with the plan, order or written service agreement applicable to your account. If you need clarification, contact us before creating an account or purchasing services.
1. What the service does
Leadmanage helps organise enquiries, customer conversations, AI-assisted replies, follow-ups and demo bookings. Features depend on your configuration, active services and connected channels. The current social inbox connection uses a browser extension and requires your logged-in inbox tabs to remain available; it is not an official Meta Lead Ads form-sync service.
2. Your account and access
Provide accurate registration details and keep your password confidential. New account requests require activation. You are responsible for the people you authorise to use your workspace and for contacting us if you suspect unauthorised access.
3. Responsible use and customer permissions
Use the service for lawful business purposes. Only connect accounts and upload customer information that you are authorised to use. Obtain any permissions required for messaging and automation, respect opt-outs and follow the terms of your connected platforms. Do not use the service for deceptive messaging, unlawful scraping, spam or attempts to bypass another service’s restrictions.
4. Your content and AI responses
You retain rights to your business content and customer data. You authorise the processing needed to provide the service. Review the answers, offers and message rules you configure. AI responses can be incomplete or incorrect, and important business decisions should receive appropriate human review.
5. Plans, wallet usage and payments
Rates, taxes, wallet validity and any usage limits should be confirmed in your workspace or written order before payment. Usage may deduct credit according to the applicable plan. Third-party messaging or integration costs may be separate when disclosed. Refund and cancellation requests are handled under the Refund & Cancellation Policy.
6. Availability and connected services
Internet access, a working channel connection and supported browser or service configuration are needed. Maintenance, provider outages, account restrictions or changes to third-party platforms can affect availability. We do not promise uninterrupted operation, a specific conversion rate or guaranteed sales.
7. Intellectual property
Leadmanage’s software, brand and original product materials belong to DMSync Infotech or their licensors. Access to the service does not transfer ownership. Third-party names and marks belong to their respective owners and do not imply endorsement.
8. Ending service and changes
You can contact us to request closure of your account or help disconnecting integrations. Access may be restricted for non-payment, abuse or a security concern. We may update these terms as the service changes; check the current version and any account notices before continuing use or making a new purchase. Nothing in these terms removes rights that cannot be excluded by applicable law.
Questions? Let’s clear them up.
DMSync Infotech
Office 604, 6th Floor, Merry Gold Square, 150 Ft Ring Road, near Madhapar Circle BRTS, Madhapar, Rajkot, Gujarat 360006, India